Iris Carrera is a Senior Site Reliability Engineer at Dutchie focused on observability and incident response. Prior to Dutchie she worked at HashiCorp building the infrastructure that supports HashiCorp Cloud Platform. Iris has worked on infrastructure and site reliability in aerospace, cannabis, and cloud PaaS environments. Iris lives in Seattle, WA, with her partner and pup.
Isabella is an associate software engineer at PagerDuty. She works on tooling and patterns that promote service reliability and scalability. In her free time, she enjoys cooking, playing music, and social anxiety.
Ivan Merrill is Head of Solutions Engineering at Fiberplane. Before joining Fiberplane Ivan spent 15 years in various IT Operations roles in large enterprises in the financial sector, mainly focused on monitoring and observability. Ivan started off as an engineer and then moved into team management. Ivan is passionate about helping teams to implement good monitoring strategies, building observable systems, and also understanding the importance of doing so.
J. Paul Reed speaks internationally on software delivery, critical incident response and management, operational sociotechnical complexity challenges and opportunities, Resilience Engineering, and DevOps. He’s worked with such organization as VMware, Mozilla, Symantec, and, most recently, Netflix.
Jaime began his career as a molecular biologist before following his passion for communications, working at DigitalOcean, Riot Games, and Shopify, where he launched the engineering communications function. He co-founded Incident Labs, helping teams better manage their incident response data to return hours for planned work. He is also an avid lover of dumplings.
I grew up in the SF Bay Area and then went to UC Santa Barbara for college. My first paid job was working an IT Helpdesk at one of the grad-schools at UC Santa Barbara. I’d always enjoyed working on computers - and this helped me learn the basics of IT. That job also provided the connection to land a position at LogicMonitor (infrastructure monitoring for IT teams) right after graduating. I started on the sales-side, spending most of my time there as a Sales Engineer. I spent a lot of time building custom-solutions for customers as well as helping build internal tools for our teams. After roughly 6 years there, I made the move to PagerDuty to work on the Process Automation products - since I had known some of the original Rundeck team that were part of the acquisition by PagerDuty. After a year on the Solutions Consulting team, I transitioned over to the Product Management team working on our Solutions and Integrations. That brings us to the present!
James Governor is co-founder of RedMonk, the only developer-focused industry analyst firm. Based in London, he advises clients on developer-led technology adoption, cloud, open source, community and technology strategy. Came up with “Progressive Delivery.”
Jason Morgan is Technical Evangelist for Linkerd at Buoyant, maintainer of the CNCF Cloud Native Glossary, and co-author of the CNCF Landscape guide. Passionate about helping others on their cloud native journey, Jason educates engineers on Linkerd, the original service mesh. You might have encountered his articles in The New Stack, where he breaks complex technology concepts down for a broader audience. Before joining Buoyant, Jason worked at Pivotal and VMware Tanzu.
Jason Yee is Director of Advocacy at Gremlin where he helps people build more resilient systems by learning from how they fail. Previously, he was Senior Technical Evangelist at Datadog, a Community Manager for DevOps & Performance at O’Reilly Media, and a Software Engineer at MongoDB. Outside of work, he likes to spend his time collecting interesting regional whiskey and Pokémon.