A Certified Scrum Alliance Product Owner & Scrum Master. His role is to bridge the gap between developers, different technical teams and the business to ensure they’re continuing to drive value from their Observability and AIOps tools. Across the course of a working week he tend to wear a number of different hats rotating through the role of IT Service Delivery Manager, Product Owner, Business Analyst and Consultant. He facilitates and leads learning sessions and drives community programmes as well as working closely with their 3rd party onshore and offshore teams and solution providers to define best practice, governance and working standards.
As an IT grad and self confessed, a bit of a tech’ geek, Andy tries and keep his finger on the pulse and regularly attend industry and tech community events and expos as well as being a regular judge and contributor to Computing magazine awards and events; all enabling which enable him to talk technical and business in the right context.